Interim notice — last updated: 14 November 2026
This notice explains what personal information the GoldCoast Food Group website (goldcoastfoodgroup.com) collects, why, and who sees it. The website is run by GoldCoast Food Group (registered as GOLDCOAST FOODS HERBS & SPICES), Kwanyako-Akotsi Road, Gomoa East, Central Region, Ghana.
We handle personal information in line with Ghana’s Data Protection Act, 2012 (Act 843).
What we collect through the contact form
When you send us a message or an order request through our contact form, we collect:
- your name;
- your email address and/or phone number (at least one, so we can reply);
- the reason for your enquiry (for example “Place an order” or “Become a distributor”);
- your message, including any products, quantities and delivery town you write in it.
We use this information only to reply to you, to handle your order request or enquiry, and to follow up on it.
The form also contains hidden spam checks (an empty field and a time stamp). These do not collect personal information.
Who receives it
Your message is sent by email to our team:
- order requests and feedback go to customercare@goldcoastfoodgroup.com;
- general, distributor and partnership enquiries go to info@goldcoastfoodgroup.com.
The website itself does not keep a copy of your message. We do not sell your information or share it with anyone for marketing.
How long we keep it
We keep enquiry emails for as long as we need them to answer you, handle your order and keep our business records.
Cookies and other services used on this website
- WooCommerce (our shop software) and our wishlist feature may store small cookies so that the shop and the products you save to your wishlist work during your visit.
- TranslatePress (our language software) may store your language choice.
- Google Maps: the map on our Contact page is provided by Google, which may set its own cookies and receive your IP address when the map loads.
- YouTube: recipe videos are provided by YouTube. Video preview images load from YouTube’s servers; the video itself only loads when you press play, using YouTube’s privacy-enhanced mode.
- Google Fonts: some text on the website uses fonts provided by Google, so your browser contacts Google’s servers and shares your IP address with Google when a page loads.
These services are run by their providers under their own privacy policies.
We do not use advertising or analytics tracking on this website.
Your rights
Under the Data Protection Act, 2012 you can ask us to tell you what personal information we hold about you, to correct it, or to delete it. To do so, or if you have any question about this notice, email info@goldcoastfoodgroup.com.
Changes
This is an interim notice while our online shop is being prepared. We will update it when online ordering and payment are added.